What our clients are saying
My overall experience with A C R Heating & Air, LLC is extremely satisfied. John Elder as company President sets the correct tone in emphasizing customer service and customer satisfaction. After my positive experience, I recommended A C R Heating & Air to two of my co-workers who also have had excellent experiences. One installed a new, properly sized, Trane residential heating and cooling system and he keeps raving about the quiet operation and lower electric bills. No question, Trane equipment is being professionally presented and properly installed by A C R Heating & Air. In my experience and opinion, A C R Heating & Air is a contractor any HVAC OEM should recognize as the best of the best in Georgia.
― Bob M.
We interviewed 5 HVAC companies. ACR was the only company that performed a complete heat calculation, recommended adding a much needed vent in the master bedroom walk in closet and verified the damage on the compressor of the old unit. Extremely pleased with his technical knowledge – there wasn’t a question he couldn’t answer immediately. The attention to details and genuine care for the customer before and during installation was very impressive. We are looking forward to a long working relationship with ACR and have already recommended the company.
― Edward F.
ACR Heating and Air is the absolute BEST company that we have ever had in our home. Always courteous and can always fix the issue. We recommend this company to all friends and strangers!
― Stacey G.
Best A/C contractor I have used in over 26 years. A++++
― Laurie W.
Took time to review the offer and understand our requirements of what system we desired.
― Edward P.
John at ACR was a lifesaver! He took time to understand my needs and worked within my budget. ACR is a great company and we’re planning on using them for an install at our second home and for an additional install at the house my mom’s building. Awesome service, quick install of a total system, and they left my house as if no one had ever been there after the install! I’ve found an AC company for life after 3-4 bad experiences with other companies like ******** Heating and Air… in fact ******** Heating and Air came out and installed the wrong value parts (capacitors) in my old system – probably causing it’s early failure after only 5 years. ACR however was awesome!
― Chris S.
ACR arrived exactly at our agreed upon time. The service truck was clean and plainly marked. The Technician was pleasant, professional, and neatly dressed. The problem was diagnosed and resolved very quickly. ACR took the time to investigate the root cause of my system’s condensation issue. We discussed, at length, possible long term solutions. I will be contacting ARC to make needed modifications to my system before next summer. I would highly recommend ACR to family and friends.
― Curtis E.
ACR is without question one of the very few companies we have dealt with that is TOTALLY honest, knowledgeable, friendly companies we have done business with ever. ACR goes way beyond fixing the problem. They take the time to insure that we understand what the problem was what they did to resolve the problem. Unfortunately we do not currently have a Trane system, but you can be sure when the time comes to replace what we have it will be whatever ACR recommends.
― Dave R.
John Elder and his employees are outstanding. They are very passionate about their work and it shows. John has a very broad knowledge of construction, not just expertise in Heating and Air. What I appreciate most about John and his employees is that they are honest, hard working, and take pride in their work. They go the extra mile to make sure things are perfect.
― Mike T.
ACR was great to deal with. Very helpful and very willing to answer any concerns that I had.
― Dan K.
Outstanding service and work. Already have recommended and will continue to recommend him.
― Jean B.
Great communicator and outstanding service.
― Jennifer R.
John Elder with ACR Heating is one of the finest, most upstanding citizens I have ever met. He has the highest integrity and I trust him completely to work on our heating and air conditioner. He is very knowledgeable and I would never call another company for service.
― Marilyn B.